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Faqs

You’ve got questions, we’ve got answers.

 

We want to make this the very best experience for you. Below are some of our frequently asked questions. Take a look and if you still have questions, give us a call!

What are your hours?

  • Monday: Closed

  • Tuesday: 4pm - 12pm

  • Wednesday: 4pm - 12pm

  • Thursday: 4pm - 1am

  • Friday: 4pm - 2am

  • Saturday: 2pm - 2am

  • Sunday: 2pm - 12am

How many rooms do you have and what’s included?

We have 7 total rooms that can fit anywhere between 2 to 25 people. Once you submit your reservation we will call/e-mail/text you to confirm your room. All rooms are equipped with TV’s, mic’s, karaoke books, speakers and lights to make all your karaoke dreams come true!

How do I make a reservation?

You can request a reservation here, or call us at 479-249-6295. Though a reservation is not required, we encourage you to book a room ahead of time. Once you’ve made a request, we will confirm it via email or phone within 24 hours. If you do not hear from us within this time, feel free to follow up!

When do I need to arrive?

To maximize your karaoke time, please arrive at least 15 minutes before your reservation time, so we can check ID’s and get you settled in.

What if I’m running late?

We will hold your room for 15 minutes. If we do not hear from you, we will give your room to someone on the waitlist. If there’s a reservation after you, and you show up late, your time will be cut short.

Is BBK appropriate for families and anyone under 21?

Yes! Big Box Karaoke is a great place to host birthday parties for minors, wedding parties, family gatherings, and more. Individuals under 21 are welcome until 9pm every day. No alcohol served in suites when minors are present. We have birthday party packages for 21 and under parties. Please contact us and we can send those to you!

What if I need to cancel my reservation?

No worries - we understand things happen. We ask that reservations are canceled at least 24-48 hours in advance. Please call us to cancel your reservation.

What if I want to rent multiple rooms for a private party?

No problem! Please note that in your reservation request, or give us a call. If you’re interested in renting the entire venue, please call us for details.

What are your rates and requirements?

  • $7 per hour/per person during regular hours:

    • Sunday through Wednesday all day

    • Thursday and Friday – 4 pm – 7 pm

  • $10 per person/per hour during prime hours:

    • Thursday 7 pm – 1:00 a.m.

    • Friday 7 pm – 2:00 am

    • Saturday all day

    • Minimum 6 people during prime hours for larger rooms.

Do you offer special group pricing?

Yes! Groups of 8+ who pay the karaoke fee on one check will receive 25% off of the karaoke room fees.

Do we need a reservation?

Reservations are not required, but are highly encouraged. We have a minimum of one hour for reservations. Most parties book between 2-3 hours (because it’s that much fun!). We work with everyone to accommodate and be flexible depending on needs.

What if I want to stay longer than my reserved time?

We can’t make any promises here, but if there’s not a reservation after you or a wait list, then you may be in luck!

How does payment work?

You can pay as a group or as individuals. Your server will be able to split checks as necessary for food and beverage. For special group rates, we do not split checks.

What about tipping?

Our crew is the hardest working (and coolest) people we know. They do everything they can to make your BBK experience memorable, and definitely appreciate tips. We are a team at BBK, and tips are split among our service crew.

Do you have my song?

We have a ton of songs - in fact, 16,000 and growing! You can create a playlist ahead of time and look up our songs in advance here. If you don’t see your song, send us an email with what you’re looking for and we will make the request.

Can we bring in outside food/drink?

We have a full drink and food menu. No outside food or drink, except birthday cakes, which we charge a cake cutting fee of $15. You’re more than welcome to cut your own cakes. We ask that you bring your own cake plates for serving.

Do you offer gift cards?

Yes! The gift of karaoke is the best gift of all! Please call us or stop by to purchase your gift cards.